Experience
Key projects from the Dashboard and Invoicing teams:
• Proposed and developed a system for dynamically selecting optimal getting started guides and product recommendations through a machine learning model
(multi-multi-armed bandit), increasing CTR by 20% and downstream product adoption up to 13%. This was the first use of machine learning by Stripe’s
dashboard, and its success led to the creation of the personalization platform for the dashboard.
• Led the development of the customization and personalization systems for Stripe’s modular dashboard platform, along with developer tools,
observability dashboards, and performance optimizations. The generalized personalization platform allowed the multi-multi-armed bandit’s upgrade to a
contextual bandit, further increasing production adoption by 7% (roughly $1m average operating net revenue).
• Helped establish and hold the bar for performance, reliability, and quality of Stripe's modular dashboard.
• Created a new Invoice API for granular tax control to handle complex tax needs
through external tax engines, unblocking large customers.
• Added payroll functionality to GoCo's platform, essential for acquiring large customers.
• Introduced international addresses to the platform, enabling customers with overseas employees.
Key projects from multiple teams, including Payments, Search & Discovery, and Creator Experience:
• Led search revamp (UI and backend), doubling the CTR from ~30% to ~60%.
• Optimized autohost service, saving over 100k annually by reducing servers from 30 to 1.
• Architected the backend of the raids feature, which required minimizing impact from thundering herds.
• Developed the multi-month subscription celebrations, boosting subscription renewal rates.
• Integrated Xsolla to the payment stack, enabling prepayment options and attracting new sets of users.
Contributed to the game’s launch by building developer tools, debugging issues, and adding cheat detection.
Increased system cache performance by improving query normalization. Added DB stats to monitoring tools.
Developed an application for Mac servers to optimize data transfer parameters within their network.